Small enough to care. Large enough to get the job done…

Our company was founded in 1984 by a group of telecommunications professionals.

Today, we are one of the few business IT solutions providers in the Midwest that specialize in both voice and data managed services. We support everything from a 800-user international mid-cap to local governments to a five (5) person office. Small enough to care – large enough to get the job done! With experienced and trusted sales Account Executives and a World-class Operations Team we help and assist our customers with a single site or multiple locations with Triantan CCC resources that deliver deep engineering expertise and provide specialization skills with designing, deploying, and supporting IT environments on-premise, in the cloud, or combination of both (hybrid).

Learn About Our Evolution

Triantan CCC LLC (“TCCC”), was founded in 1984,” as Chicago Consolidated Communications only months after Judge Green ruled AT&T was in fact operating as a commerce monopoly and executed the divesture degree or the break-up of “Ma Bell.” TCCC began selling, installing and supporting telephone systems and equipment as a Nortel dealer.  

Since 1984, TCCC has consistently evolved with the needs of its customers. Below are some keystone events and celebrated milestones that mark an impressive evolution and journey:

1997: Chicago Consolidated signs a new partner agreement with ATT/Lucent Technologies (in 1999 Lucent will spin off its telephone system division and Avaya is formed) becoming the 87th dealer to sign up. Today there are over 1,600 Avaya dealers, TCCC remains one the oldest and longest tenured Avaya dealers in the world.

2000: TCCC partners with its first national account. TCCC will go on to secure multiple national accounts with Fiserv, Footlocker, Caterpillar, Ryerson Steel, and Source Interlink as representative clients.  

2003: TCCC completes its first multiple location project (18 sites), an all VoIP Avaya-based solution with multiple ACD applications for a local bank. Soon after, TCCC begins recruiting DeVry graduates to provide voice and data education and cross-training to all TCCC traditional voice engineers.

2006: TCCC discovers Fortinet Solutions and signs an agreement to partner with Fortinet to sell, implement, and support Fortinet applications. Subsequently, due to the success of the Fortinet partnership, TCCC becomes a Managed Security Service Provider (MSSP) offering Firewall, VPN, and Security solutions to small business through a managed offer agreement.

2008: After success with Fortinet, VMware, Microsoft, and DATTO (data back-up and recovery), TCCC launches a new division within TCCC. ConvergeSecure® becomes a full-service data Managed Service Provider (MSP). TCCC rebrands its maintenance and support services under the ConvergeAssure® banner. Now TCCC’s traditional maintenance and telephone system support provides multiple Managed Voice offerings including Telco/Carrier vendor management and hosted services including hosted Exchange, AV, anti-spam, backup and recovery, and more.

2013: TCCC builds its own Hosted Voice offering, ConvergeConnect®, and begins providing Hosted/Cloud-based voice solutions (UCaaS).

2017: In addition to TCCC’s own hosted voice solutions, TCCC begins offering and deploying CCaaS (Contact Center as a Service) solutions through its partners Mitel, Ring Central, and Five9.    

2019: Cybercrime and Ransomware are critically impacting businesses and organizations on every possible PC, device, switch, and data/network infrastructure. TCCC retools and repositions MSSP offers to include Office Protect for Office 365 threat management (Microsoft’s Enterprise Mobility + Security offering), KnowBe4 for security awareness training, and IDAgent for dark web monitoring.

2021: TCCC evolves its Fortinet MSSP practice into a SIEM practice. This allows customers the ability to both monitor more devices as well as provide an RMM solution to enforce application compliance. TCCC adds cybersecurity framework and compliance document consultation and management services to help its customers manage companywide risk. This includes NIST CSF, HIPAA, PCI, and Cybersecurity Insurance Assessments.

Today: TCCC supports customers ranging from a 800-user national account to a five (5) person office. “Small enough to care – large enough to get the job done!”  Through experienced and trusted sales Account Executives and a world class Operations Team, TCCC assists its customers with single sites or multiple locations by deploying TCCC resources that deliver deep engineering expertise and specialized skills for designing, deploying, and maintaining Voice, Contact/Content Centers, Data, and Video. TCCC offers on premise, data center (COLO), and Hosted (Cloud) solutions. 

What began in 1984 as a traditional “tip and ring” PBX Company with four employees and a lot of passion has truly evolved over 39 years into Triantan CCC LLC, “The Convergence Company.”