Careers at Triantan CCC

If you are someone who enjoys building relationships and working as part of a team who lives by “Rule #1” while having the opportunity for personal and professional growth in an environment built on service excellence then you should consider becoming part of the Triantan CCC Family!

Our team works very hard to foster a fast-paced, agile environment where our associates work hard and play hard. Since 1984, Triantan CCC, LLC has been a close-knit, family-like culture and is run as such. We are a family that takes care of each other and our customers.

We are always looking for talented, enthusiastic, A+ players to join our team. We understand that the key differentiation that sets us apart from the competition is our Associates. We also understand that in order to attract and retain the best in the business we must make a commitment to provide well-rounded benefits and opportunities for personal as well as professional growth.

Triantan CCC, LLC is an equal opportunity employer.

Benefits include:

  • Medical Insurance
  • Dental Insurance
  • Vision Insurance
  • 401(K)
  • Work-At-Home Opportunities

Current Positions

Below are current positions available at CCC. Applicants should email their resume, salary requirements, and any questions to Human Resources.

Position Type: Full Time

Start Date: Immediate

Salary Range: Commensurate with Experience

Salary/Benefits: Benefits Package including Health, Dental, Vision, and 401K

Preferred Certification(s):Microsoft Exchange, VMWare, Microsoft Server, MCSE, MCSA, MCITP, CompTIA A+, CompTIA Network +, CompTIA Security +, Cisco CCNA

Required Experience: 5+ years minimum work experience as an IT Systems Engineer and a minimum of 2 years consulting and working with multiple customers in a ticket-based MSP environment.

Overview

In the Senior IT System Engineer role you will be responsible for advanced tier support for implementation, troubleshooting, and ongoing customer support in a ticket-based MSP environment.

Product Knowledge

• Proficient to expert abilities in Window Server & Client Operating Systems in production environments, to date.

• Proficient to expert abilities in MS Exchange, including hosted Exchange, and Office 365

• Proficient to expert abilities in Active Directory, DNS, Security, Network Design, VPN, Thin Clients

• Terminal (Remote) Services, Troubleshooting, Business Class Servers, Workstations, Notebooks, Firewalls, Switches, WAPs, routers, print and imaging devices and solutions, UPS, environmental management, data back-up/restoration.

• Familiar to Proficient in secure remote connectivity solutions, VPN, Private circuits, MPLS, RPC/HTTPS, SSL, web certificates, etc.

• Beginner to Expert in Virtualization VMware, NAS, SAN, Fiber-channel, shared storage, blade chassis utilization.

• Proficient in Managed Services concepts and technology, centralized management and monitoring. Experience with Remote Management and Monitoring (RMM) toolsets a plus (N-able, etc.)

• Disaster recovery planning and solutions

• Proficient in virus, malware, and end-point security technologies

• Proficient in mobile messaging technologies

• Understanding of Cloud Computing, SaaS, and hosted environments/applications

• Familiar with SQL and other database platforms

• Comfortable in client facing sales support capacity (pre-sales/design engineer presenting to clients)

• Desire to work closely in a team environment with peers, coaches, and clients to elevate your business and technical acumen (thought exchange, peer-review, peer training, etc.)

• Ability to exchange constructive criticism with peers, coaches, and clients in a professional manner

• Strong drive to problem solve, including the ability to offer solutions when issues are discovered

• Desire to interact with clients to deliver outstanding, personalized support

Preferred Experience

• Fortinet Unified Threat Management

• SonicWALL Unified Threat Management

• Hewlett Packard (HP) Server, Switches, and Storage

• VMware

• Hyper-V

The Senior Systems Engineer position primarily focuses on discovery, design, project planning/implementation, and documentation of the following types of projects:

• IT Business Plans and “Road Mapping”

• Server Virtualization and Consolidation Assessments

• Business Continuity Architecture, Planning, and Implementations

• Advanced Troubleshooting and Systems Recovery

• Network and System Infrastructure Design

• Application Upgrades and Deployments

• System Migrations/Re-locations

• Best Practice Administration of Complex Environments

If you are interested in applying for this position please email your resume, salary requirements, and any questions to Human Resources.

Position Type: Full Time

Start Date: Immediate

Salary Range: Commensurate with Experience

Salary/Benefits: Benefits Package including Health, Dental, and Vision

Preferred Certification(s): CompTIA A+, CompTIA Network +, CompTIA Security +, Microsoft Certified Professional, Fortinet NSE 1-3 (4-8 a plus)

Required Experience: 2+ years work in the IT industry. Customer services/help desk experience a must.

Overview

As a growing MSP (Managed Services Provider), Triantan CCC is seeking a driven help desk engineer with a passion for technology and desire to learn, grow, and excel within a team.

Knowledge (not required but a plus)

• Basic abilities in Window Server & Client Operating Systems in production environments, to date.

• Basic understanding of Microsoft Exchange and Active Directory

• Workstation, Notebooks, Thin Clients

• Switches, Wireless Access Points (WAPs), printers, imaging devices

• Basic understanding of Virtualization, VMware, NAS, SAN

• Proficient in IT Managed Services concepts and technology, centralized management and monitoring. Experience with Remote Management and Monitoring (RMM) tools a plus but not required.(N-able, etc.)

• Proficient in virus, malware, and end-point security technologies

• Desire to work closely in a team environment with peers, coaches, and clients to elevate your business and technical acumen (thought exchange, peer-review, peer training, etc.)

• Ability to exchange constructive criticism with peers, coaches, and clients in a professional manner

• Strong drive to problem solve, including the ability to offer solutions when issues are discovered

• Desire to interact with clients to deliver outstanding, personalized support 

Preferred Experience

• Hewlitt Packard (HP) Server, Switches, and Storage

• VMware

• Desktop, Laptop, Thin Client, Notebook, Tablet (MAC a plus!)

If you are interested in applying for this position please email your resume, salary requirements, and any questions to Human Resources.