Triantan CCC LLC
Call (847) 427-2330
  • Home
  • Solutions
    • Our Solutions
    • Managed Services
    • Managed Security Services
    • Cyber Security
    • Unified Communications
  • Resources
  • Partners
  • About Us
    • About TCCC
    • Careers
  • FAQs
  • Contact Us
  • Client Portal

Managed Services

As one of the Midwest’s longest-serving and foremost experts in full-service Information Technology service, Triantan CCC offers a full complement of services to meet the needs of small and mid-sized businesses, local governments, healthcare providers and associations.

Each of our services is designed to provide complete coverage for your IT and Communication needs.

We offer both Managed Services (MSP) and Managed Security Services (MSSP). We do this separately or through a unified offering.

While there are many similarities between the two offerings, the difference boils down to providing services specific to cybersecurity (MSSP) or more generalized IT service (MSP).

Whether you should choose either our MSP or MSSP platforms (or a combined platform) depends entirely on your business needs.  

If you’re looking for technical support, want to implement and manage new technologies, or are interested in supplementing your internal teams with industry-leading IT expertise, our MSP platform will likely be your best bet. It’s a holistic approach to IT management and service.

On the other hand, if you have advanced security requirements that are beyond the scope of your in-house staff, our MSSP platform will likely be a better fit for your needs. The specialized cybersecurity expertise provided by our MSSP offering is especially important if you deal with highly sensitive data, work in a field where system downtime could have dire consequences to your business, or you operate in an industry that is subject to cybersecurity compliance standards.  

Given there is a significant, but not comprehensive overlap between our MSP and MSSP offerings, we also offer both services in a combined package. 

What is Managed Services (MSP)?

TCCC supplies a complete complement of outsourced IT services to small and mid-sized organizations throughout the Midwest. It acts as either a complement to existing internal IT Departments or as a stand-alone, fully outsourced IT department.

Every company depends on reliable IT infrastructure and delivery of IT services. Large enterprises have the resources and talent to keep their systems ticking over smoothly, smaller organizations may not have the resources to build and maintain an appropriate IT system.  

That’s where TCCC fits. We work with entities that don’t have the resources to fully manage their IT systems in-house. Our clients include startups, small and medium-sized businesses, government agencies, and nonprofits. We handle the day-to-day management of the IT infrastructure and end-user systems so that the organization can focus on its own deliverables without worrying about system downtime or service interruption.  

At TCCC, we deploy cutting-edge, industry-leading solutions to assist and protect our clients. Our role in network operations, remote monitoring, and performance provide significant value to our customers.

How Does This Benefit Me?

As a client, there are a number of advantages of working with us on our Managed Services platform, including: 

  • Immediate access to technical expertise
  • Experienced and highly specialized talent 
  • Reduced downtime in case of a disruption 
  • More predictable IT costs 
  • Reduced staffing costs 
  • Ability to scale 
  • Knowledge and application of all emerging technologies 
  • Stay current on all new servicing trends

What’s Included

Managed Server

  • 24x7 Advanced Performance Monitoring
  • 8x5 or 24x7 Help Desk Support
  • Server Configuration Management
  • Key Application Maintenance
  • Microsoft and 3rd Party Patch Management
  • Real Time Server Optimization
  • Scheduled Preventative Maintenance

Managed Workstation

  • 24x7 Advanced Performance Monitoring
  • 8x5 or 24x7 Help Desk Support
  • Workstation Configuration Management
  • Microsoft and 3rd Party Patch Management
  • Real Time Workstation Optimization
  • Scheduled Preventative Maintenance 

Managed Security

  • Anti-Virus Monitoring and Management
  • Anti-Spam Monitoring and Management
  • Regular Vulnerability Scan and Report
  • Monthly Network Health Review

Managed Backup

  • Backup Deployment and Configuration
  • Backup Performance Monitoring
  • Backup Software Updates
  • Scheduled Backup Jobs
  • Data Center Replication and Disaster Recovery Planning

Managed Network

  • Firewall Management and Maintenance
  • Router and Switch Performance Monitoring

Managed Support

  • Monthly Network Health Review 

Learn More About How We can Help With Managed Solutions.

Contact Us Today!

Contact

Triantan CCC LLC
230 Spring Lake Dr.
Itasca, IL 60143
Phone (847) 427-2330 or (847) 427-2365 Email info@ccc1.com

Connect

© 2023 Triantan CCC LLC Privacy Policy | Careers | FAQs Powered by Jottful