Unified Communications (UCaaS)

It’s no longer enough to have a business communications system only for voice calls from a desk phone.

Modern businesses need to communicate over multiple channels – voice, video, email, and chat/SMS messaging. Most importantly, they need them to be integrated and accessible anytime and from any device – desktop PC, laptop, or smartphone. That’s a tall order, but one that’s made easy with our cloud-based Unified Communications as a Service (UCaaS) solution. We take care of the details for you…

  • Get Uninterrupted Access to all the capabilities of our UCaaS platform anywhere, anytime. In the event of a power outage or natural disaster, calls can be forwarded to any phone.
  • Extend the Office Phone by twining your office phone features like dialing plans, outgoing caller ID and ACD hunt groups on smartphones, tablets, laptops or other mobile devices.
  • Manage Your UC Experience by easily managing business telephony features, call routing, contacts, messages, user profiles and more with our intuitive UC interface.
  • Unify Your Communications and integrate voice, video, presence, instant messaging and email into a single platform with our MaX UC for desktop or mobile devices. 
  • Enable Employees Wherever They Are by supporting a distributed workforce. It’s easy with our cloud-based platform. Employees can connect wherever they are with any Internet-enabled device.
  • Bring Your Own Devices with our service. Your employees can use their own desktop PCs, smartphones, tablets, laptops or other mobile devices to access our cloud-based solution. 

The Last Business Communications System You Will Ever Need. Anywhere, Anytime, Anyplace

Access powerful communications features whether you’re working from the office, home or on the road. MaX UC is a user-downloadable application that extends UC capabilities to desktop PCs, laptops, tablets or smartphones. It’s the ideal solution if you have remote and mobile workers – especially those that bring their own devices. 

MaX UC SUPPORTS: 

  • Calling features, dial plans and outgoing caller ID available on users’ office phones 
  • Wi-Fi, 3G/4G/5G or wired connections 
  • Access to the corporate contacts directory 
  • Instant Messaging (IM), presence and Business SMS 
  • Click to call, chat, conference, MaX Meeting 
  • Point-to-point video for video-enabled devices 
  • Windows, MacOS, iOS and Android operating systems 
  • SILK audio codec for high-quality voice

Features

Access powerful communications features whether you’re working from the office, home or on the road. MaX UC is a user-downloadable application that extends UC capabilities to desktop PCs, laptops, tablets or smartphones. It’s the ideal solution if you have remote and mobile workers – especially those that bring their own devices.

Control Incoming Calls Set home or office call presence and preferences from wherever you are to guarantee important calls reach you and others go to voice mail. 

Seamless In-Call Transfer Using MaX UC, users can transfer active calls from mobile to desktop without interrupting the call. 

Unify Messaging Get a single interface for wireline and wireless messages, with alert to new messages on any line. 

Visual Voice Mail With an optional speech-to-text transcription service, users can not only listen to voice mail, they can read it, too. 

Centralize Contacts MaX UC integrates contacts from various sources like Outlook or .csv files, so users can find them all in one place. 

Business SMS Easily send and receive 1:1 text messages between business Direct Inward Dial (DID) phone numbers and SMS-enabled devices. 

Synchronized Instant Messaging 1:1 and group instant messages (and SMS if enabled) are synced between desktop and mobile clients. 

Access Web & Video Conferencing Access optional MaX Meeting for video and web collaboration either scheduled or uplifted from a MaX UC call or IM in progress. 

Benefits

  • Immediately improve employee productivity by empowering your workforce to communicate more effectively
  • Internally control access to sensitive organizational information
  • Scales with your company as it grows
  • Predictable subscription-based pricing
  • No upfront costs for hardware and software
  • No extra cost for upgrades or enhancements

Flexible and Future-Proof Compared to Traditional On-Premise Phone Systems

Picking a business communications system can be a challenge. As soon as it’s installed, your organization’s outgrown it or new, must-have capabilities come to market. It’s hard to keep up. We deliver a carrier-class communications solution “as a service” from the cloud.

There’s no system to install, so you can add seats or functionality on-demand.

Right-Size Your Costs

Buy only what you need on a flat rate per phone, per month. As your business requirements change you can add or remove services as needed.

Enjoy Enterprise-Class Features

Get powerful features, such as direct inward dialing, CRM integration, unified communications, team and video collaboration, emergency call notification and more.

Never Miss a Call

Even if there’s a power outage or natural disaster at your office, you can automatically reroute calls to another location or phone number, so you’ll never miss a call.

Enable Remote Employees 

Supporting a distributed workforce is easy. You can put a phone anywhere with an Internet connection and it will integrate seamlessly with our cloud-based platform. 

Mobilize Your Business

With our mobility package, your employees can use our Hosted PBX features from their smartphones, tablets, laptops or other mobile devices.

Unify Communications

Integrate voice, video, presence, instant messaging and email into a single platform with MaX UC for desktop or mobile devices.

Our hosted communications solution has the flexibility to support all types of work and workers. Choose from full-featured IP desktop phones, wireless handsets and conferencing systems. If desired, pair with our MaX UC softphone for desktop or mobile devices.

Focus on Your Business

We take care of the details – phones, installation, training and ongoing service – so you can focus on your business.

  • Phones and features to fit YOUR needs
  • Enterprise-Class capabilities at affordable rates
  • Unprecedented Call Control. Web-based CommPortal gives users and administrators the power to manage call routing and other preferences. 

View and Manage:

  • Lines, Status & Presence
  • Devices
  • Message Settings
  • Hunt Group Status
  • Find-Me, Follow-Me
  • Simultaneous Ringing
  • Call History

Admins to Manage:

  • Users Passwords & PINs
  • Multiline Hunt Groups
  • Phone Profiles
  • Music On Hold
  • Auto Attendant Settings
  • Business Reports & Call Logs
  • Emergency Call Notification

Learn More About Hosted VoIP for your Organization!

Contact Us Today!